laptop and person with stylus signing holographic documents

28th December 2023

What Are The Best IT Services That Make Life Easier For Companies?

Steve Hill

IT covers a very broad spectrum of services. Computer, internet, and software technology are advancing at an unprecedented rate. That is more apparent to everyone than it ever was before with the progression of tools like A.I.

The result is that there is a huge plethora of IT services that companies can engage with to enhance their business operations. Yet, unfortunately, budgets are not infinite. With so many tools, services, and programmes available, it can be challenging to decide which services are worth investing in and which will benefit your company the most.

Some of the most obvious tools that help businesses progress are A.I., task management software, collaboration programmes (such as Microsoft Teams), and programmes that help with automation. These are all digital programmes that can speed up work in a company, reduce manual and monotonous tasks, and boost communication. Digital gurus have been encouraging businesses to invest in these areas for some time. But are there any other IT services that companies might frequently overlook, yet could make their life much easier regardless of their industry?

Absolutely! Across every single sector, business size and type there are some phenomenal IT services emerging that can speed up operations, save money, enhance business security, lessen downtime, and boost productivity.

Hardsoft have been researching and specifically developing our family of IT services in order to provide the greatest value to companies. These products work together to offer all the IT services a company will need in one place as a fully end-to-end solution. The result is that companies can fully outsource their IT and vastly reduce the number of IT chores on their plate.

Some modern SMEs don’t even need their own IT department because it can be outsourced to such a comprehensive system.

The Best IT Services For All Business Types

Hardware leasing

What is it?

This is where it begins; sourcing and financing your computer equipment, including computers, laptops, tablets, and smartphones. No matter your industry, or whether you have office workers, WFH staff, or out-in-the-field employees, they will require computer hardware.

Hardware leasing allows businesses to source their hardware and pay a monthly subscription fee, rather than buying them outright. There are many different kinds of lease, some work on a rental model, others work towards ownership, while others supply hardware as an IT service.

Why is it useful to businesses?

Monthly payments spread out the cost of expensive items like computer hardware, making the payments more manageable. It’s a significant advantage for businesses’ budgeting and improves cashflow by avoiding large upfront expenditures. Some leases also offer continued tax benefits since they are an OPEX model rather than CAPEX. Computer hardware leases also often come with additional support and upgrades to the latest tech.

How can companies access this service?

Hardsoft are specialists in computer equipment leases. We provide numerous styles of lease, including rentals, flexible leases with options to own at the end of the lease, and Device as a Service leases. All come with manageable monthly payments and a complete 360 support wrapper.

flexi and pure in the middle and max benefits on the left and min expense on the right

Device as a Service

What is it?

This is a type of hardware lease. It works as an ongoing subscription model applied to hardware where the computer equipment is treated as a service.

Why is it useful to businesses?

Since hardware is regarded as a service in this style of lease, companies gain access to:

  • Many additional IT services
  • Extensive IT support
  • The ability to scale their amount of hardware up and down as the company grows
  • The option to swap hardware
  • Tech maintenance outsourcing
  • Automatic upgrades to the latest technology

It is the most comprehensive and customisable supply chain for computer devices.

How can companies access this service?

Devices For Teams is the DaaS (Device as a Service) lease from Hardsoft. It is one of the most flexible and tailorable versions of DaaS that businesses can find because they are multiple levels of support to choose from and it is so easy to swap and return hardware without penalty.

devices for teams by hardsoft with apple logo and then authorised reseller

IT Asset Management

What is it?

Asset management can be viewed in two ways. It can be how you control the use of your hardware by staff, or how you distribute and repurpose hardware throughout your company and redistribute it from one employee to another.

Why is it useful to businesses?

The former version of management is incredibly useful for boosting staff productivity and increasing security from human error. The latter version of management ensures that businesses get the most value from their hardware and apply it where it will be most useful.

How can companies access this service?

Hardsoft has two incredible products to help with IT asset management: Shepherd MDM and Boomerang. Shepherd is a Mobile Device Management software. Using this product, managers can control everything from what apps a worker can download onto your laptop to setting remote passwords and encryptions. With Shepherd, you can even data wipe laptops and block access if a piece of hardware is lost or stolen. You can even set safe network policies and use real-time monitoring and troubleshooting.

Boomerang can retrieve hardware from offices or staff homes, reconfigure and repair the hardware for the next staff member and then redeploy it to the new hire even at their home. It even offers affordable storage if there is a delay in setting up a new department, but you wish to retain useful hardware for the near future.

IT Asset Tracking

What is it?

Software and systems that allow you to remotely track the status of your entire fleet of hardware.

Why is it useful to businesses?

It prevents the loss of devices, equipment sitting idle and underutilised and subtle theft by former employees not returning hardware. It can also help businesses make smarter strategic choices about how to manage and redeploy their hardware around their company and smarter financial choices about when to swap, upgrade or repair devices.

How can companies access this service?

Products like Shepherd MDM give an overview of the status of your entire flock of devices so that you can then use Boomerang to retrieve and redistribute hardware as required.

Data backup

What is it?

Cloud data backup makes copies of your business files and data and safely stores them on remote servers with enhanced security.

Why is it useful to businesses?

Data backup prevents the loss of crucial files and business data from machine malfunction, human error, or malicious intent. Many business digital tools such as SAGE and Microsoft 365 do not come with backups in-built. If you accidentally delete the wrong file or an ex-staff member deletes client data or project work, then it is gone completely. With data backup, your files are always safe.

How can companies access this service?

Hardsoft’s Squirrel is the ultimate cloud data backup system. It is gaining a well-deserved reputation as the system that backs up what would normally be missed. It can give you complete backup for all your business files and Microsoft 365 tools as well as onsite local backups as well. Our expert can help you work out how much storage you will need.

squirrel logo with purple squirrel text and black background

Hardware insurance

What is it?

Many things in a business setting require insurance for when the unexpected happens. By insuring expensive items like computer equipment for times of disaster, businesses can ensure they will be financed to cover the loss of equipment and replace it.

Why is it useful to businesses?

Theft, accidents, and natural disasters cannot be avoided, so if businesses can engage in affordable insurance that covers them for a breadth of likely eventualities, they can ensure that they can finance the cost of replacing the equipment and won’t be left bereft of essential items.

How can companies access this service?

Hardsoft’s SafeGuard is one of the most affordable insurance options on the market for computer hardware. Not only is it much lower in cost than other insurance policies, but it is also thoroughly comprehensive in the coverage that it offers. SafeGuard protects against theft (both external robbery and internal), accidents (such as dropping and spillages), falling objects, fire, flood, electrical disturbances, and vandalism. It can apply to hardware in your offices, in staff members’ homes if they are WFH or hybrid and even to abroad staff. There is no penalty for making a claim with no increased premiums the following year. It offers a fixed rate for three years to shield you from inflation-driven price rises.

Computer emission carbon offsetting

What is it?

Carbon offsetting allows businesses to cancel out their carbon emissions in the atmosphere that the cost of doing business creates. They can do this by investing in projects that remove carbon from the atmosphere and receive certificates to verify how much they have offset.

Why is it useful to businesses?

The UK government has set a target of 2050 to reach net zero carbon emissions as a country. Businesses are coming under increased pressure to reduce their emissions. Computer hardware causes significant emissions due to the manufacturing process, their lifetime uses and difficulties in recycling their components safely. However, they are an essential business item, hence offsetting your emissions from computer equipment is the best way to deal with this situation.

How can companies access this service?

Hardsoft have our very own carbon offsetting service. It is one of the most accessible options since it only requires an extra 3% investment on top of your lease, which is more affordable and simpler than many other market options. Your funds are invested in building offshore wind farms for renewable energy in Brazil. You receive certification confirming you have offset the emissions of your hardware and by how much.

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