Case Studies
Read about how we've already helped so many businesses just like yours
We pride ourselves on having delivered cutting-edge solutions to our customers, and to display the results of those solutions here on our website. Read on through to get real insight into what we can offer.
Jump to a customer story
HeliosX
Helping HeliosX scale with Apple & reduce IT friction
“Boomerang is a game-changer. It handles the entire logistics and deployment angle for us. Without it, I’d need four full-time staff members just to manage the collection and redeployment of hardware.”
HeliosX, a fast-growing HealthTech company behind brands like MedExpress and Dermatica, needed a more reliable and scalable device strategy as it expanded rapidly across the UK, US and Europe. As their workforce grew from around 100 to over 1,500 employees, legacy Windows hardware began causing performance, security, and deployment challenges.
HeliosX shifted to a unified Apple ecosystem with HardSoft’s predictable monthly cost model
With support from services like Boomerang lifecycle management, the team streamlined device logistics, improved security, and significantly reduced setup time—deploying multiple Apple devices in the time it previously took to configure a single Windows machine. The result is a faster, more secure, and scalable IT setup that supports HeliosX’s global growth while freeing up internal resources to focus on innovation and patient care.
St John Ambulance
Giving 300+ retired laptops a second life for digital inclusion
“We see a large number of devices come back to us that an organisation no longer wants, but that still have real use left in them. Being able to direct those towards people who need them, safely and in full accordance with data protection requirements, makes total sense.
St John Ambulance upgraded to Windows 11 and refreshed their laptop fleet with a Devices for Teams solution — a move that retired more than 300 devices. Rather than recycling or putting them into storage, the charity wanted to know whether those assets could deliver value beyond their first lifecycle.
HardSoft turned a device refresh into real social impact
Using our device lifecycle management expertise, we connected St John Ambulance with the Digital Poverty Alliance. Every device was securely refurbished and data-sanitised, with 30 reserved for St John Ambulance’s own community and the remainder entering the DPA’s national programme to support people across the UK who lack access to technology.
The result: less waste, maximum value from every device, and genuine community impact.
Here We Flo
Devices for Teams helped Flo scale without adding IT overhead
“Growing our healthcare brand has been so much easier with HardSoft taking care of our tech,” said Mary. “Everything just works – beautifully.”
Here We Flo is a certified B Corp period care brand focused on creating sustainable, body-positive products while building a fast-growing team to support its mission. As the company expanded rapidly, it needed a smarter way to equip new employees with reliable technology without creating extra work for its leadership team.
HardSoft provides secure, scalable technology to Here We Flo
HardSoft helped Here We Flo scale its technology alongside its people by providing a fully managed laptop leasing solution. Devices were preconfigured, secured with mobile device management and security tools, and supported by outsourced IT services — meaning the team could get up and running quickly without worrying about setup, maintenance or replacements. This allowed Here We Flo to focus on growing the business while HardSoft handled the technology behind the scenes.
Up.co easily reacted to change
Devices for Teams allowed them to be completely decentralised
As soon as we heard about the leasing model, for our hardware, it made total sense.
Up.co is the creator of several ventures including ChargedUp and ServedUp. ChargedUp provides power on demand through its network of portable power banks. While ServedUp offers a fast, friction-free EPoS system for bars, pubs, and restaurants, creating a fast mobile ordering system built around Apple iPhones.
HardSoft provides bespoke logistics to Up.co
HardSoft supported Up.co through their start-up phase during the pandemic, providing finance and zero-touch deployment solutions to help with the sudden move to WFH. When ServedUp was created, we developed a bespoke, white-label fulfilment offering where we handle the logistics of delivering touch devices directly to their customers in the hospitality industry.
See Our Devices for Teams Solutions Come to Life!
Exponential growth for Lab
The Human Behaviour Agency utilised the full benefits DaaS
If you’ve got a cupboard full of 3 year old machines, you feel obliged to use them but it’s going to be a bad experience, it’s going to impact productivity – Devices for Teams means we can get access to the equipment we need then and there
Lab is an award-winning Digital Agency and has been one of our clients for IT hardware and support since 2014. Lab subscribed to our Devices for Team’s solution, which then provided them with the flexibility they needed to scale their growth.
Solutions provided by HardSoft are vital for Lab
Lab always has several projects running side by side. Being able to acquire quickly and efficiently the right equipment for these projects was crucial. With the ability to change or return post-project, Lab can be efficient, bold, and free with their allocation of IT resources, especially now that they have 46 active Apple devices with Devices for Teams.
LloydsDirect by LloydsPharmacy
Scaling up with Devices for Teams
We’ve scaled up our operations.We wanted something very flexible.
LloydsDirect (previously called Echo) by LloydsPharmacy is a digital pharmacy that allows patients to get their NHS prescriptions delivered to them for free. As LloydsDirect by LloydsPharmacy is a registered pharmacy and a part of the NHS family, they are the same as a regular pharmacy on the high street.
LloydsDirect relies on the flexibility of Devices for Teams
HardSoft provided an all-in-one solution with technical support, account management, and sales advice. LloydsDirect was conscious that their company could look very different in the coming months. The highly flexible nature of the D4T DaaS has given LloydsDirect an unrivaled level of added resilience to grow their company further.
You're in very good company!
Our Device Management Case Studies
MedExpress Case Study
Discover how MedExpress scaled to over 1,000 remote employees without an internal IT team. See how HardSoft’s Boomerang service streamlined device management, saved hundreds of hours, and kept their fast-growing workforce running smoothly.
Sigma Labs Case Study
See how Sigma Labs manages nearly 200 laptops with ease using HardSoft’s Boomerang service. Discover how they save hours per device, improve tracking, and keep their fast-growing training programmes running smoothly.
