Meet Dave! Your Client Portal.
A central dashboard to simplify the everyday.
Order new devices, manage software subscriptions, raise a support ticket and interrogate agreements and contracts.
All within a self-service portal.
Your new homepage
When you log in to the Self Service Portal, you’ll find yourself on the dashboard. This is your central hub, where you can find everything you need to about your devices, raise support tickets, navigate to other services, and even build a catalogue of devices.
Our solution empowers you to create a personalised device catalogue, ensuring speedy deployment when needed.
If you want to give your Team access to the Portal that’s fine but they can only order what your organisation has agreed.
This feature allows you to request specific devices to be added to your catalogue, ensuring a tailored and efficient experience.
Effortless Ordering with Dave
Our Self-Service Portal simplifies the device ordering process. You can choose from frequently ordered items or request custom additions.
Once you’ve added the desired devices to your basket, simply complete the necessary shipping info and submit the order.
Track every step
You’ll be able to view every step of the shipping process, so you can make sure everything is on track.
At the end of the month we will amend your direct debit to reflect the additional cost of the new devices.
Effective Agreement Management
Dave provides a comprehensive view of all your leasing agreements. You can access essential agreement details, such as agreement number, provider, start and end dates, lease type, cost, and payment frequency, all in one place.
Additionally, you can directly contact your account manager when in this section.
We’ve integrated warranty and support features into our platform for your convenience. Check your device’s warranty status, initiate support tickets, contact your account manager, and add notes for reference.
Our goal is to provide you with an efficient and straightforward support experience.
Comprehensive Contract Information
For detailed information about your lease agreements, visit our “Check Agreement” section. This provides insights into your lease type, payment details, and more.
If you require further assistance or have questions, you can easily contact your dedicated account manager.
We're looking for suggestions for Dave!
This is a brand-new service that we’re gradually rolling out to all our customers.
Therefore, we kindly ask for your feedback on Dave, our Self-Service Portal to ensure we can make the experience as good as it can be for all those who use it.