Global support for Apple tech
Device Repair and Replacement
Experience swift device repair and replacement services, with turnaround times as quick as the next business day. Ideal for customers lacking their own repair processes or seeking to offset accidental damage costs.
Depending on your hardware service needs, you can repair up to 4 percent of Mac computers. Additionally, you can replace up to 10 percent of iPhone and iPad devices for any reason, including accidental damage, at no additional cost.
Support for End Users
Empower your employees with comprehensive 24/7 support when they reach out to Apple Support. Their technical experts are ready to assist with Apple hardware, operating systems, and apps like Keynote, Pages, and Numbers.
Reduce your own support workload and utilise Apple experts, who can offer guidance on personal accounts, settings, repair triage, and setup. Simply provide your agreement or PIN number, and they’ll take it from there.
Global Onsite Hardware Service
Explore our global reach with onsite hardware services available worldwide. Check service availability on the AppleCare for Enterprise Service website.
Eligibility is determined by your equipment’s location within covered zip or postal code areas.
If your service request is received before 2:00 p.m. local time on a business day, rest assured it will be scheduled for the very next business day. Additional zip or postal codes may qualify for second-business-day onsite hardware service.
IT Department-Level Coverage
Designate assigned contacts who enjoy direct access to AppleCare support engineers, guaranteeing 24/7 support with an impressive one-hour response time for high-priority issues.
Easily submit cases through the Apple Enterprise Portal or Enterprise phone support.
Your IT department can count on us to keep things running smoothly.
Devices for Teams brings it all together
Hassle-Free Global Solutions
Leave behind concerns about upfront costs, maintenance, or upgrades, no matter where your business operates worldwide.
Scalability for International Ventures
Seamlessly adjust your device fleet, expanding or contracting as your global requirements evolve.
Inclusive Device Diversity
Embrace a comprehensive suite of devices, spanning laptops, desktops, tablets, and smartphones, perfect for international teams.
Tailored Flexibility Worldwide
Handpick from a range of subscription plans, allowing you to align your technology investments with your global budgetary needs.
