Quick Summary
As someone who’s spent years helping businesses streamline IT through leasing, I’ve seen first-hand how HR teams struggle with onboarding, offboarding, and hybrid work.
This article explores IT management for HR—why it matters, the common pitfalls, and how a smart Device-as-a-Service (DaaS) model can turn chaos into clarity.
You’ll learn practical steps to cut costs, reduce risk, and create an optimised employee experience without adding headcount.
Why should HR care about IT management now more than ever?
In my role at HardSoft, I speak to HR managers daily.
The story is always the same: “We’re hiring fast, people are leaving, and IT can’t keep up.” Add hybrid work into the mix, and suddenly HR is juggling laptops, security, and courier labels alongside contracts and culture.
Here’s the truth: IT management isn’t just an IT problem anymore—it’s an HR experience problem. And when onboarding or offboarding goes wrong, it costs more than time; it costs trust.
What challenges do HR teams face with IT today?
- Onboarding delays: New starters waiting days for a laptop.
- Offboarding risks: Devices not returned, data left exposed.
- Hybrid headaches: How do you secure devices scattered across home offices?
- Budget unpredictability: Emergency purchases and ad-hoc fixes blowing forecasts.
Companies can lose thousands because a leaver’s laptop wasn’t collected on time—or worse, sensitive data walked out the door.
These aren’t just IT issues; they’re compliance and cost issues.
How can HR deliver a great employee experience without becoming IT experts?
Here’s the good news: you don’t need to build an IT department inside HR. With the right partner, you can automate the heavy lifting:
- Zero-touch onboarding: Devices arrive pre-configured, ready to work from day one.
- Seamless offboarding: We collect, wipe, and redeploy devices—no awkward chases.
- Built-in security: Mobile Device Management (MDM) keeps remote work compliant.
- Predictable costs: One monthly OpEx line covers devices, support, and lifecycle services.
When HR owns the process, you control the experience—and the costs.
What does Device as a Service (DaaS) mean for HR?
Think of DaaS as IT management in a box. At HardSoft, our Devices for Teams solution gives you:
- Flexibility: Swap, add, or return devices as roles change.
- Lifecycle management: From delivery to retrieval, we handle it all.
- Protection: Accidental damage? Theft? Covered.
- Expert support: You get a dedicated account manager (like me!) plus tech support on tap.
One client told me, “It feels like we’ve hired an IT team without the payroll.” That’s exactly the point.
What’s the financial upside for HR and the business?
Here’s where the ROI hides:
- No CapEx shocks: Spread costs over time, keep cash flow healthy.
- Fewer write-offs: Every retrieved device is money saved.
- Faster productivity: Each day shaved off onboarding is real value.
- Lower IT overhead: Fewer tickets, fewer fire drills, fewer headaches.
When you add it up, smart IT management isn’t a cost—it’s a cost saver.
FAQS
Do I need IT knowledge to manage this?
Not at all. We handle configuration, security, and support. You just trigger workflows for hires and leavers.
How do you handle leavers’ devices?
We arrange collection, wipe the data, and redeploy the device for your next hire—secure and stress-free.
What if a device is lost or stolen?
We lock it remotely, wipe the data, and ship a replacement fast. Business continuity is our priority.
Ready to make IT management effortless for HR?
If you’re tired of chasing laptops and firefighting IT issues, let’s talk!
Book a call with us now!
Ryan may have been with HardSoft since 2008, but has confessed he “might still be on probation, we haven’t really talked about it”. The move to Devices for Teams by HardSoft was a natural one for him. “I like a challenge and prefer solution selling or trying to find the right product for a task”.
Ryan specialises in MDM, Jamf and Cisco Meraki and his interests include Films, Gaming and a proper cup of tea!
LinkedIn: Ryan Kelly
Email: [email protected]
Tel: 0204 551 0473