mdm text and loads of little business-people

11th February 2024

Understanding Device Configuration & Mobile Device Management

Ryan Kelly

Businesses rely heavily on technology to streamline operations and enhance productivity. Device configuration and Mobile Device Management (MDM) play crucial roles in ensuring efficient device setup, security, and management within businesses.

Device Pre-Configuration: Saving Time for Businesses

Device pre-configuration refers to the process of setting up devices with specific settings, applications, and security measures before they are deployed to employees.

This process allows businesses to ensure that all devices are ready for immediate use upon distribution. They are out-of-the-box ready to go.

Device pre-configuration offers several advantages for businesses, including:

  • Time Savings: Pre-configuring devices eliminates the need for individual manual setup by employees, saving valuable time and minimising potential errors. Employees can start using their devices right away, reducing downtime and increasing productivity.
  • Customisation and Personalisation: Pre-configuration allows businesses to tailor device settings and applications to meet specific employee needs. Customisations can include pre-installing company-specific apps, setting up VPN connections, or configuring email accounts. You can tailor software and account profiles to the individual employee.

mitch configuring a device

Mobile Device Management: Enhancing Cybersecurity for Businesses

Comprehensive MDMs like Shepherd are a comprehensive solution that enables businesses to centrally manage and secure their flock of mobile devices, such as smartphones, tablets, and laptops.

Shepherd provides businesses with granular control over devices, ensuring data security, compliance, and efficient device management. Key benefits of implementing Shepherd include:

Enhanced Data Security: Shepherd allows businesses to enforce security policies on devices, such as passcode requirements, encryption settings, and remote data wipe capabilities. In the event of a lost or stolen device, sensitive information can be remotely erased, mitigating the risk of unauthorised access.

Secure Network Access: MDMs facilitate secure access to internal networks and resources through features like Virtual Private Network (VPN) configurations and Wi-Fi access management. It ensures that remote workers can connect to company networks securely, protecting sensitive data and preventing unauthorised network access.

Application Management: MDMs such as Shepherd enable businesses to manage and distribute applications to devices remotely. Administrators can control app installation, updates, and access permissions, ensuring that employees have the necessary tools while maintaining application security.

Compliance and Policy Enforcement: Your Shepherd MDM will help your business enforce compliance with regulatory standards and internal policies. It allows administrators to monitor device usage, detect security vulnerabilities, and implement necessary measures to ensure adherence to data protection regulations.

Remote Troubleshooting and Support: With Shepherd, your managers have real-time monitoring tools. You can remotely troubleshoot device issues, provide technical support, and perform device diagnostics. This capability further minimises downtime for staff, reduces support costs, and improves employee satisfaction.

Device Tracking and Inventory Management: MDM solutions provide real-time visibility into device inventory, allowing businesses to track device location, monitor usage patterns, and manage device lifecycles effectively. This information helps optimise device allocation, identify potential risks, and plan for device upgrades or replacements. Shepherd is one of the most cost-effective, user friendly and comprehensive MDMs on the market today.

Device pre-configuration and mobile device management are essential components of a modern business’s IT strategy. Zero touch remote preconfiguration and Shepherd MDM are specialist IT services from Devices For Teams. Our support features, such as these products make IT even easier for businesses of any size.

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